クラウド通信プラットフォームの世界市場（～2026年）

• 英文タイトル：Global Cloud Communication Platform Market Size, Status and Forecast 2020-2026

• レポートコード：MRC2-11QY11407 • 出版社/出版日：QYResearch / 2020年11月25日 ※2024年版があります。お問い合わせください。 • レポート形態：英文、PDF、99ページ • 納品方法：Eメール（納期：2~3日） • 産業分類：情報技術・通信

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レポート概要

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当調査資料はクラウド通信プラットフォームのグローバル市場について調査・分析したレポートです。種類別（ユニファイドコミュニケーション・コラボレーション（UCC/UCaaS）、ウェブリアルタイム通信（WebRTC）、対話型音声応答（IVR）、ボイス・オーバー・インターネット・プロトコル（VoIP）、アプリケーションプログラミングインターフェイス（API））市場規模、用途別（物流、カスタマーサービス、その他）市場規模、地域別（北米、米国、カナダ、ヨーロッパ、ドイツ、フランス、イギリス、イタリア、ロシア、アジア、日本、中国、韓国、インド、オーストラリア、台湾、中南米、メキシコ、ブラジル、アルゼンチン、中東・アフリカ、トルコ、サウジアラビア、UAE等）市場規模データ、主な企業情報と企業別市場シェア等が収録されています。 ・調査範囲 ・エグゼクティブサマリー ・企業別クラウド通信プラットフォームの競争状況、市場シェア ・世界のクラウド通信プラットフォーム市場：種類別市場規模 2015年-2020年（ユニファイドコミュニケーション・コラボレーション（UCC/UCaaS）、ウェブリアルタイム通信（WebRTC）、対話型音声応答（IVR）、ボイス・オーバー・インターネット・プロトコル（VoIP）、アプリケーションプログラミングインターフェイス（API）） ・世界のクラウド通信プラットフォーム市場：種類別市場規模予測 2021年-2026年（ユニファイドコミュニケーション・コラボレーション（UCC/UCaaS）、ウェブリアルタイム通信（WebRTC）、対話型音声応答（IVR）、ボイス・オーバー・インターネット・プロトコル（VoIP）、アプリケーションプログラミングインターフェイス（API）） ・世界のクラウド通信プラットフォーム市場：用途別市場規模 2015年-2020年（物流、カスタマーサービス、その他） ・世界のクラウド通信プラットフォーム市場：用途別市場規模予測 2021年-2026年（物流、カスタマーサービス、その他） ・北米のクラウド通信プラットフォーム市場分析：米国、カナダ ・ヨーロッパのクラウド通信プラットフォーム市場分析：ドイツ、フランス、イギリス、イタリア、ロシア等 ・アジアのクラウド通信プラットフォーム市場分析：日本、中国、韓国、インド、オーストラリア、台湾等 ・中南米のクラウド通信プラットフォーム市場分析：メキシコ、ブラジル、アルゼンチン等 ・中東・アフリカのクラウド通信プラットフォーム市場分析：トルコ、サウジアラビア、UAE等 ・企業情報（企業概要、製品概要、販売量、企業動向） - 掲載企業（変更可能性あり）：Twilio、Tropo、Nexmo、Plivo、CallFire、Hookflash、Ifbyphone、Jaduka、CallHub、TelAPI ・地域別市場規模予測（2021年-2026年）：北米市場、ヨーロッパ市場、アジア市場、中南米市場、中東・アフリカ市場 ・市場機会、課題、リスク、環境分析 ・バリューチェーン、販売チャネル分析 ・調査の結論

Market Analysis and Insights: Global Cloud Communication Platform Market
The global Cloud Communication Platform market size is projected to reach US$ 2794.3 million by 2026, from US$ 2434.8 million in 2020, at a CAGR of 14.1%% during 2021-2026.

Global Cloud Communication Platform Scope and Market Size
Cloud Communication Platform market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Cloud Communication Platform market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

The key players covered in this study
Twilio
Tropo
Nexmo
Plivo
CallFire
Hookflash
Ifbyphone
Jaduka
CallHub
TelAPI

Market segment by Type, the product can be split into
Unified Communication and Collaboration (UCC/UCaaS)
Web Real-Time Communication (WebRTC)
Interactive Voice Response (IVR)
Voice Over Internet Protocol (VoIP)
Application Programming Interface (API)
Market segment by Application, split into
Logistics
Customer Service
Others

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India

レポート目次

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1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Cloud Communication Platform Revenue
1.4 Market by Type
1.4.1 Global Cloud Communication Platform Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Unified Communication and Collaboration (UCC/UCaaS)
1.4.3 Web Real-Time Communication (WebRTC)
1.4.4 Interactive Voice Response (IVR)
1.4.5 Voice Over Internet Protocol (VoIP)
1.4.6 Application Programming Interface (API)
1.5 Market by Application
1.5.1 Global Cloud Communication Platform Market Share by Application: 2020 VS 2026
1.5.2 Logistics
1.5.3 Customer Service
1.5.4 Others
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Global Cloud Communication Platform Market Perspective (2015-2026)
2.2 Global Cloud Communication Platform Growth Trends by Regions
2.2.1 Cloud Communication Platform Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Cloud Communication Platform Historic Market Share by Regions (2015-2020)
2.2.3 Cloud Communication Platform Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 Cloud Communication Platform Market Growth Strategy
2.3.6 Primary Interviews with Key Cloud Communication Platform Players (Opinion Leaders)

3 Competition Landscape by Key Players
3.1 Global Top Cloud Communication Platform Players by Market Size
3.1.1 Global Top Cloud Communication Platform Players by Revenue (2015-2020)
3.1.2 Global Cloud Communication Platform Revenue Market Share by Players (2015-2020)
3.1.3 Global Cloud Communication Platform Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Cloud Communication Platform Market Concentration Ratio
3.2.1 Global Cloud Communication Platform Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Cloud Communication Platform Revenue in 2019
3.3 Cloud Communication Platform Key Players Head office and Area Served
3.4 Key Players Cloud Communication Platform Product Solution and Service
3.5 Date of Enter into Cloud Communication Platform Market
3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)
4.1 Global Cloud Communication Platform Historic Market Size by Type (2015-2020)
4.2 Global Cloud Communication Platform Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)
5.1 Global Cloud Communication Platform Market Size by Application (2015-2020)
5.2 Global Cloud Communication Platform Forecasted Market Size by Application (2021-2026)

6 North America
6.1 North America Cloud Communication Platform Market Size (2015-2020)
6.2 Cloud Communication Platform Key Players in North America (2019-2020)
6.3 North America Cloud Communication Platform Market Size by Type (2015-2020)
6.4 North America Cloud Communication Platform Market Size by Application (2015-2020)

7 Europe
7.1 Europe Cloud Communication Platform Market Size (2015-2020)
7.2 Cloud Communication Platform Key Players in Europe (2019-2020)
7.3 Europe Cloud Communication Platform Market Size by Type (2015-2020)
7.4 Europe Cloud Communication Platform Market Size by Application (2015-2020)

8 China
8.1 China Cloud Communication Platform Market Size (2015-2020)
8.2 Cloud Communication Platform Key Players in China (2019-2020)
8.3 China Cloud Communication Platform Market Size by Type (2015-2020)
8.4 China Cloud Communication Platform Market Size by Application (2015-2020)

9 Japan
9.1 Japan Cloud Communication Platform Market Size (2015-2020)
9.2 Cloud Communication Platform Key Players in Japan (2019-2020)
9.3 Japan Cloud Communication Platform Market Size by Type (2015-2020)
9.4 Japan Cloud Communication Platform Market Size by Application (2015-2020)

10 Southeast Asia
10.1 Southeast Asia Cloud Communication Platform Market Size (2015-2020)
10.2 Cloud Communication Platform Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Cloud Communication Platform Market Size by Type (2015-2020)
10.4 Southeast Asia Cloud Communication Platform Market Size by Application (2015-2020)

11 India
11.1 India Cloud Communication Platform Market Size (2015-2020)
11.2 Cloud Communication Platform Key Players in India (2019-2020)
11.3 India Cloud Communication Platform Market Size by Type (2015-2020)
11.4 India Cloud Communication Platform Market Size by Application (2015-2020)

12 Central & South America
12.1 Central & South America Cloud Communication Platform Market Size (2015-2020)
12.2 Cloud Communication Platform Key Players in Central & South America (2019-2020)
12.3 Central & South America Cloud Communication Platform Market Size by Type (2015-2020)
12.4 Central & South America Cloud Communication Platform Market Size by Application (2015-2020)

13 Key Players Profiles
13.1 Twilio
13.1.1 Twilio Company Details
13.1.2 Twilio Business Overview
13.1.3 Twilio Cloud Communication Platform Introduction
13.1.4 Twilio Revenue in Cloud Communication Platform Business (2015-2020))
13.1.5 Twilio Recent Development
13.2 Tropo
13.2.1 Tropo Company Details
13.2.2 Tropo Business Overview
13.2.3 Tropo Cloud Communication Platform Introduction
13.2.4 Tropo Revenue in Cloud Communication Platform Business (2015-2020)
13.2.5 Tropo Recent Development
13.3 Nexmo
13.3.1 Nexmo Company Details
13.3.2 Nexmo Business Overview
13.3.3 Nexmo Cloud Communication Platform Introduction
13.3.4 Nexmo Revenue in Cloud Communication Platform Business (2015-2020)
13.3.5 Nexmo Recent Development
13.4 Plivo
13.4.1 Plivo Company Details
13.4.2 Plivo Business Overview
13.4.3 Plivo Cloud Communication Platform Introduction
13.4.4 Plivo Revenue in Cloud Communication Platform Business (2015-2020)
13.4.5 Plivo Recent Development
13.5 CallFire
13.5.1 CallFire Company Details
13.5.2 CallFire Business Overview
13.5.3 CallFire Cloud Communication Platform Introduction
13.5.4 CallFire Revenue in Cloud Communication Platform Business (2015-2020)
13.5.5 CallFire Recent Development
13.6 Hookflash
13.6.1 Hookflash Company Details
13.6.2 Hookflash Business Overview
13.6.3 Hookflash Cloud Communication Platform Introduction
13.6.4 Hookflash Revenue in Cloud Communication Platform Business (2015-2020)
13.6.5 Hookflash Recent Development
13.7 Ifbyphone
13.7.1 Ifbyphone Company Details
13.7.2 Ifbyphone Business Overview
13.7.3 Ifbyphone Cloud Communication Platform Introduction
13.7.4 Ifbyphone Revenue in Cloud Communication Platform Business (2015-2020)
13.7.5 Ifbyphone Recent Development
13.8 Jaduka
13.8.1 Jaduka Company Details
13.8.2 Jaduka Business Overview
13.8.3 Jaduka Cloud Communication Platform Introduction
13.8.4 Jaduka Revenue in Cloud Communication Platform Business (2015-2020)
13.8.5 Jaduka Recent Development
13.9 CallHub
13.9.1 CallHub Company Details
13.9.2 CallHub Business Overview
13.9.3 CallHub Cloud Communication Platform Introduction
13.9.4 CallHub Revenue in Cloud Communication Platform Business (2015-2020)
13.9.5 CallHub Recent Development
13.10 TelAPI
13.10.1 TelAPI Company Details
13.10.2 TelAPI Business Overview
13.10.3 TelAPI Cloud Communication Platform Introduction
13.10.4 TelAPI Revenue in Cloud Communication Platform Business (2015-2020)
13.10.5 TelAPI Recent Development

14 Analyst’s Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List of Tables
Table 1. Cloud Communication Platform Key Market Segments
Table 2. Key Players Covered: Ranking by Cloud Communication Platform Revenue
Table 3. Ranking of Global Top Cloud Communication Platform Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Cloud Communication Platform Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Unified Communication and Collaboration (UCC/UCaaS)
Table 6. Key Players of Web Real-Time Communication (WebRTC)
Table 7. Key Players of Interactive Voice Response (IVR)
Table 8. Key Players of Voice Over Internet Protocol (VoIP)
Table 9. Key Players of Application Programming Interface (API)
Table 10. Global Cloud Communication Platform Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 11. Global Cloud Communication Platform Market Size by Regions (US$ Million): 2020 VS 2026
Table 12. Global Cloud Communication Platform Market Size by Regions (2015-2020) (US$ Million)
Table 13. Global Cloud Communication Platform Market Share by Regions (2015-2020)
Table 14. Global Cloud Communication Platform Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 15. Global Cloud Communication Platform Market Share by Regions (2021-2026)
Table 16. Market Top Trends
Table 17. Key Drivers: Impact Analysis
Table 18. Key Challenges
Table 19. Cloud Communication Platform Market Growth Strategy
Table 20. Main Points Interviewed from Key Cloud Communication Platform Players
Table 21. Global Cloud Communication Platform Revenue by Players (2015-2020) (Million US$)
Table 22. Global Cloud Communication Platform Market Share by Players (2015-2020)
Table 23. Global Top Cloud Communication Platform Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud Communication Platform as of 2019)
Table 24. Global Cloud Communication Platform by Players Market Concentration Ratio (CR5 and HHI)
Table 25. Key Players Headquarters and Area Served
Table 26. Key Players Cloud Communication Platform Product Solution and Service
Table 27. Date of Enter into Cloud Communication Platform Market
Table 28. Mergers & Acquisitions, Expansion Plans
Table 29. Global Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 30. Global Cloud Communication Platform Market Size Share by Type (2015-2020)
Table 31. Global Cloud Communication Platform Revenue Market Share by Type (2021-2026)
Table 32. Global Cloud Communication Platform Market Size Share by Application (2015-2020)
Table 33. Global Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 34. Global Cloud Communication Platform Market Size Share by Application (2021-2026)
Table 35. North America Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 36. North America Key Players Cloud Communication Platform Market Share (2019-2020)
Table 37. North America Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 38. North America Cloud Communication Platform Market Share by Type (2015-2020)
Table 39. North America Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 40. North America Cloud Communication Platform Market Share by Application (2015-2020)
Table 41. Europe Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 42. Europe Key Players Cloud Communication Platform Market Share (2019-2020)
Table 43. Europe Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 44. Europe Cloud Communication Platform Market Share by Type (2015-2020)
Table 45. Europe Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 46. Europe Cloud Communication Platform Market Share by Application (2015-2020)
Table 47. China Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 48. China Key Players Cloud Communication Platform Market Share (2019-2020)
Table 49. China Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 50. China Cloud Communication Platform Market Share by Type (2015-2020)
Table 51. China Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 52. China Cloud Communication Platform Market Share by Application (2015-2020)
Table 53. Japan Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 54. Japan Key Players Cloud Communication Platform Market Share (2019-2020)
Table 55. Japan Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 56. Japan Cloud Communication Platform Market Share by Type (2015-2020)
Table 57. Japan Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 58. Japan Cloud Communication Platform Market Share by Application (2015-2020)
Table 59. Southeast Asia Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 60. Southeast Asia Key Players Cloud Communication Platform Market Share (2019-2020)
Table 61. Southeast Asia Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 62. Southeast Asia Cloud Communication Platform Market Share by Type (2015-2020)
Table 63. Southeast Asia Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 64. Southeast Asia Cloud Communication Platform Market Share by Application (2015-2020)
Table 65. India Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 66. India Key Players Cloud Communication Platform Market Share (2019-2020)
Table 67. India Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 68. India Cloud Communication Platform Market Share by Type (2015-2020)
Table 69. India Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 70. India Cloud Communication Platform Market Share by Application (2015-2020)
Table 71. Central & South America Key Players Cloud Communication Platform Revenue (2019-2020) (Million US$)
Table 72. Central & South America Key Players Cloud Communication Platform Market Share (2019-2020)
Table 73. Central & South America Cloud Communication Platform Market Size by Type (2015-2020) (Million US$)
Table 74. Central & South America Cloud Communication Platform Market Share by Type (2015-2020)
Table 75. Central & South America Cloud Communication Platform Market Size by Application (2015-2020) (Million US$)
Table 76. Central & South America Cloud Communication Platform Market Share by Application (2015-2020)
Table 77. Twilio Company Details
Table 78. Twilio Business Overview
Table 79. Twilio Product
Table 80. Twilio Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 81. Twilio Recent Development
Table 82. Tropo Company Details
Table 83. Tropo Business Overview
Table 84. Tropo Product
Table 85. Tropo Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 86. Tropo Recent Development
Table 87. Nexmo Company Details
Table 88. Nexmo Business Overview
Table 89. Nexmo Product
Table 90. Nexmo Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 91. Nexmo Recent Development
Table 92. Plivo Company Details
Table 93. Plivo Business Overview
Table 94. Plivo Product
Table 95. Plivo Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 96. Plivo Recent Development
Table 97. CallFire Company Details
Table 98. CallFire Business Overview
Table 99. CallFire Product
Table 100. CallFire Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 101. CallFire Recent Development
Table 102. Hookflash Company Details
Table 103. Hookflash Business Overview
Table 104. Hookflash Product
Table 105. Hookflash Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 106. Hookflash Recent Development
Table 107. Ifbyphone Company Details
Table 108. Ifbyphone Business Overview
Table 109. Ifbyphone Product
Table 110. Ifbyphone Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 111. Ifbyphone Recent Development
Table 112. Jaduka Business Overview
Table 113. Jaduka Product
Table 114. Jaduka Company Details
Table 115. Jaduka Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 116. Jaduka Recent Development
Table 117. CallHub Company Details
Table 118. CallHub Business Overview
Table 119. CallHub Product
Table 120. CallHub Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 121. CallHub Recent Development
Table 122. TelAPI Company Details
Table 123. TelAPI Business Overview
Table 124. TelAPI Product
Table 125. TelAPI Revenue in Cloud Communication Platform Business (2015-2020) (Million US$)
Table 126. TelAPI Recent Development
Table 127. Research Programs/Design for This Report
Table 128. Key Data Information from Secondary Sources
Table 129. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Cloud Communication Platform Market Share by Type: 2020 VS 2026
Figure 2. Unified Communication and Collaboration (UCC/UCaaS) Features
Figure 3. Web Real-Time Communication (WebRTC) Features
Figure 4. Interactive Voice Response (IVR) Features
Figure 5. Voice Over Internet Protocol (VoIP) Features
Figure 6. Application Programming Interface (API) Features
Figure 7. Global Cloud Communication Platform Market Share by Application: 2020 VS 2026
Figure 8. Logistics Case Studies
Figure 9. Customer Service Case Studies
Figure 10. Others Case Studies
Figure 11. Cloud Communication Platform Report Years Considered
Figure 12. Global Cloud Communication Platform Market Size YoY Growth 2015-2026 (US$ Million)
Figure 13. Global Cloud Communication Platform Market Share by Regions: 2020 VS 2026
Figure 14. Global Cloud Communication Platform Market Share by Regions (2021-2026)
Figure 15. Porter's Five Forces Analysis
Figure 16. Global Cloud Communication Platform Market Share by Players in 2019
Figure 17. Global Top Cloud Communication Platform Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud Communication Platform as of 2019
Figure 18. The Top 10 and 5 Players Market Share by Cloud Communication Platform Revenue in 2019
Figure 19. North America Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Europe Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. China Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Japan Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Southeast Asia Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. India Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Central & South America Cloud Communication Platform Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Bottom-up and Top-down Approaches for This Report
Figure 27. Data Triangulation
Figure 28. Key Executives Interviewed

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