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レポート概要
| 当調査資料は医療費支払者用BPOのグローバル市場について調査・分析したレポートです。種類別（クレーム処理サービス、会員サービス、人事サービス、財務・会計）市場規模、用途別（大規模病院、中規模病院、薬局、保険会社）市場規模、地域別（北米、米国、カナダ、ヨーロッパ、ドイツ、フランス、イギリス、イタリア、ロシア、アジア、日本、中国、韓国、インド、オーストラリア、台湾、中南米、メキシコ、ブラジル、アルゼンチン、中東・アフリカ、トルコ、サウジアラビア、UAE等）市場規模データ、主な企業情報と企業別市場シェア等が収録されています。 ・調査範囲 ・エグゼクティブサマリー ・企業別医療費支払者用BPOの競争状況、市場シェア ・世界の医療費支払者用BPO市場：種類別市場規模 2015年-2020年（クレーム処理サービス、会員サービス、人事サービス、財務・会計） ・世界の医療費支払者用BPO市場：種類別市場規模予測 2021年-2026年（クレーム処理サービス、会員サービス、人事サービス、財務・会計） ・世界の医療費支払者用BPO市場：用途別市場規模 2015年-2020年（大規模病院、中規模病院、薬局、保険会社） ・世界の医療費支払者用BPO市場：用途別市場規模予測 2021年-2026年（大規模病院、中規模病院、薬局、保険会社） ・北米の医療費支払者用BPO市場分析：米国、カナダ ・ヨーロッパの医療費支払者用BPO市場分析：ドイツ、フランス、イギリス、イタリア、ロシア等 ・アジアの医療費支払者用BPO市場分析：日本、中国、韓国、インド、オーストラリア、台湾等 ・中南米の医療費支払者用BPO市場分析：メキシコ、ブラジル、アルゼンチン等 ・中東・アフリカの医療費支払者用BPO市場分析：トルコ、サウジアラビア、UAE等 ・企業情報（企業概要、製品概要、販売量、企業動向） - 掲載企業（変更可能性あり）：Cognizant、Xerox、Accenture、Hinduja Global Solutions、Exlservice、HPE、HCL Technologies、Genpact ・地域別市場規模予測（2021年-2026年）：北米市場、ヨーロッパ市場、アジア市場、中南米市場、中東・アフリカ市場 ・市場機会、課題、リスク、環境分析 ・バリューチェーン、販売チャネル分析 ・調査の結論 |
To handle high volume claim records, patient records, and to ensure quick turnaround time, the payer companies need to invest resources in technology, infrastructure, and in acquiring skilled talent pool, leading to very high operational costs
Key drivers attributing to the growth of the market include increasing global geriatric population, regulatory changes, rising healthcare costs, and the need to improve payer’s operational efficiency and customer satisfaction.
Market Analysis and Insights: Global Healthcare Payer BPO Market
The global Healthcare Payer BPO market size is projected to reach US$ 20350 million by 2026, from US$ 19170 million in 2020, at a CAGR of 5.7%% during 2021-2026.
Global Healthcare Payer BPO Scope and Market Size
Healthcare Payer BPO market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Healthcare Payer BPO market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
The key players covered in this study
Cognizant
Xerox
Accenture
Hinduja Global Solutions
Exlservice
HPE
HCL Technologies
Genpact
Market segment by Type, the product can be split into
Claims Processing Services
Member Services
HR Services
Finance And Accounts
Market segment by Application, split into
Large hospitals
Middle hospitals
Pharmacy
Insurance companies
Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Healthcare Payer BPO Revenue
1.4 Market by Type
1.4.1 Global Healthcare Payer BPO Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Claims Processing Services
1.4.3 Member Services
1.4.4 HR Services
1.4.5 Finance And Accounts
1.5 Market by Application
1.5.1 Global Healthcare Payer BPO Market Share by Application: 2020 VS 2026
1.5.2 Large hospitals
1.5.3 Middle hospitals
1.5.4 Pharmacy
1.5.5 Insurance companies
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Global Healthcare Payer BPO Market Perspective (2015-2026)
2.2 Global Healthcare Payer BPO Growth Trends by Regions
2.2.1 Healthcare Payer BPO Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Healthcare Payer BPO Historic Market Share by Regions (2015-2020)
2.2.3 Healthcare Payer BPO Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 Healthcare Payer BPO Market Growth Strategy
2.3.6 Primary Interviews with Key Healthcare Payer BPO Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Healthcare Payer BPO Players by Market Size
3.1.1 Global Top Healthcare Payer BPO Players by Revenue (2015-2020)
3.1.2 Global Healthcare Payer BPO Revenue Market Share by Players (2015-2020)
3.1.3 Global Healthcare Payer BPO Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Healthcare Payer BPO Market Concentration Ratio
3.2.1 Global Healthcare Payer BPO Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Healthcare Payer BPO Revenue in 2019
3.3 Healthcare Payer BPO Key Players Head office and Area Served
3.4 Key Players Healthcare Payer BPO Product Solution and Service
3.5 Date of Enter into Healthcare Payer BPO Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Market Size by Type (2015-2026)
4.1 Global Healthcare Payer BPO Historic Market Size by Type (2015-2020)
4.2 Global Healthcare Payer BPO Forecasted Market Size by Type (2021-2026)
5 Market Size by Application (2015-2026)
5.1 Global Healthcare Payer BPO Market Size by Application (2015-2020)
5.2 Global Healthcare Payer BPO Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Healthcare Payer BPO Market Size (2015-2020)
6.2 Healthcare Payer BPO Key Players in North America (2019-2020)
6.3 North America Healthcare Payer BPO Market Size by Type (2015-2020)
6.4 North America Healthcare Payer BPO Market Size by Application (2015-2020)
7 Europe
7.1 Europe Healthcare Payer BPO Market Size (2015-2020)
7.2 Healthcare Payer BPO Key Players in Europe (2019-2020)
7.3 Europe Healthcare Payer BPO Market Size by Type (2015-2020)
7.4 Europe Healthcare Payer BPO Market Size by Application (2015-2020)
8 China
8.1 China Healthcare Payer BPO Market Size (2015-2020)
8.2 Healthcare Payer BPO Key Players in China (2019-2020)
8.3 China Healthcare Payer BPO Market Size by Type (2015-2020)
8.4 China Healthcare Payer BPO Market Size by Application (2015-2020)
9 Japan
9.1 Japan Healthcare Payer BPO Market Size (2015-2020)
9.2 Healthcare Payer BPO Key Players in Japan (2019-2020)
9.3 Japan Healthcare Payer BPO Market Size by Type (2015-2020)
9.4 Japan Healthcare Payer BPO Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Healthcare Payer BPO Market Size (2015-2020)
10.2 Healthcare Payer BPO Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Healthcare Payer BPO Market Size by Type (2015-2020)
10.4 Southeast Asia Healthcare Payer BPO Market Size by Application (2015-2020)
11 India
11.1 India Healthcare Payer BPO Market Size (2015-2020)
11.2 Healthcare Payer BPO Key Players in India (2019-2020)
11.3 India Healthcare Payer BPO Market Size by Type (2015-2020)
11.4 India Healthcare Payer BPO Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Healthcare Payer BPO Market Size (2015-2020)
12.2 Healthcare Payer BPO Key Players in Central & South America (2019-2020)
12.3 Central & South America Healthcare Payer BPO Market Size by Type (2015-2020)
12.4 Central & South America Healthcare Payer BPO Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Cognizant
13.1.1 Cognizant Company Details
13.1.2 Cognizant Business Overview
13.1.3 Cognizant Healthcare Payer BPO Introduction
13.1.4 Cognizant Revenue in Healthcare Payer BPO Business (2015-2020))
13.1.5 Cognizant Recent Development
13.2 Xerox
13.2.1 Xerox Company Details
13.2.2 Xerox Business Overview
13.2.3 Xerox Healthcare Payer BPO Introduction
13.2.4 Xerox Revenue in Healthcare Payer BPO Business (2015-2020)
13.2.5 Xerox Recent Development
13.3 Accenture
13.3.1 Accenture Company Details
13.3.2 Accenture Business Overview
13.3.3 Accenture Healthcare Payer BPO Introduction
13.3.4 Accenture Revenue in Healthcare Payer BPO Business (2015-2020)
13.3.5 Accenture Recent Development
13.4 Hinduja Global Solutions
13.4.1 Hinduja Global Solutions Company Details
13.4.2 Hinduja Global Solutions Business Overview
13.4.3 Hinduja Global Solutions Healthcare Payer BPO Introduction
13.4.4 Hinduja Global Solutions Revenue in Healthcare Payer BPO Business (2015-2020)
13.4.5 Hinduja Global Solutions Recent Development
13.5 Exlservice
13.5.1 Exlservice Company Details
13.5.2 Exlservice Business Overview
13.5.3 Exlservice Healthcare Payer BPO Introduction
13.5.4 Exlservice Revenue in Healthcare Payer BPO Business (2015-2020)
13.5.5 Exlservice Recent Development
13.6 HPE
13.6.1 HPE Company Details
13.6.2 HPE Business Overview
13.6.3 HPE Healthcare Payer BPO Introduction
13.6.4 HPE Revenue in Healthcare Payer BPO Business (2015-2020)
13.6.5 HPE Recent Development
13.7 HCL Technologies
13.7.1 HCL Technologies Company Details
13.7.2 HCL Technologies Business Overview
13.7.3 HCL Technologies Healthcare Payer BPO Introduction
13.7.4 HCL Technologies Revenue in Healthcare Payer BPO Business (2015-2020)
13.7.5 HCL Technologies Recent Development
13.8 Genpact
13.8.1 Genpact Company Details
13.8.2 Genpact Business Overview
13.8.3 Genpact Healthcare Payer BPO Introduction
13.8.4 Genpact Revenue in Healthcare Payer BPO Business (2015-2020)
13.8.5 Genpact Recent Development
14 Analyst’s Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
Table 1. Healthcare Payer BPO Key Market Segments
Table 2. Key Players Covered: Ranking by Healthcare Payer BPO Revenue
Table 3. Ranking of Global Top Healthcare Payer BPO Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Healthcare Payer BPO Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Claims Processing Services
Table 6. Key Players of Member Services
Table 7. Key Players of HR Services
Table 8. Key Players of Finance And Accounts
Table 9. Global Healthcare Payer BPO Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 10. Global Healthcare Payer BPO Market Size by Regions (US$ Million): 2020 VS 2026
Table 11. Global Healthcare Payer BPO Market Size by Regions (2015-2020) (US$ Million)
Table 12. Global Healthcare Payer BPO Market Share by Regions (2015-2020)
Table 13. Global Healthcare Payer BPO Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 14. Global Healthcare Payer BPO Market Share by Regions (2021-2026)
Table 15. Market Top Trends
Table 16. Key Drivers: Impact Analysis
Table 17. Key Challenges
Table 18. Healthcare Payer BPO Market Growth Strategy
Table 19. Main Points Interviewed from Key Healthcare Payer BPO Players
Table 20. Global Healthcare Payer BPO Revenue by Players (2015-2020) (Million US$)
Table 21. Global Healthcare Payer BPO Market Share by Players (2015-2020)
Table 22. Global Top Healthcare Payer BPO Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Healthcare Payer BPO as of 2019)
Table 23. Global Healthcare Payer BPO by Players Market Concentration Ratio (CR5 and HHI)
Table 24. Key Players Headquarters and Area Served
Table 25. Key Players Healthcare Payer BPO Product Solution and Service
Table 26. Date of Enter into Healthcare Payer BPO Market
Table 27. Mergers & Acquisitions, Expansion Plans
Table 28. Global Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 29. Global Healthcare Payer BPO Market Size Share by Type (2015-2020)
Table 30. Global Healthcare Payer BPO Revenue Market Share by Type (2021-2026)
Table 31. Global Healthcare Payer BPO Market Size Share by Application (2015-2020)
Table 32. Global Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 33. Global Healthcare Payer BPO Market Size Share by Application (2021-2026)
Table 34. North America Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 35. North America Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 36. North America Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 37. North America Healthcare Payer BPO Market Share by Type (2015-2020)
Table 38. North America Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 39. North America Healthcare Payer BPO Market Share by Application (2015-2020)
Table 40. Europe Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 41. Europe Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 42. Europe Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 43. Europe Healthcare Payer BPO Market Share by Type (2015-2020)
Table 44. Europe Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 45. Europe Healthcare Payer BPO Market Share by Application (2015-2020)
Table 46. China Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 47. China Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 48. China Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 49. China Healthcare Payer BPO Market Share by Type (2015-2020)
Table 50. China Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 51. China Healthcare Payer BPO Market Share by Application (2015-2020)
Table 52. Japan Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 53. Japan Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 54. Japan Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 55. Japan Healthcare Payer BPO Market Share by Type (2015-2020)
Table 56. Japan Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 57. Japan Healthcare Payer BPO Market Share by Application (2015-2020)
Table 58. Southeast Asia Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 59. Southeast Asia Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 60. Southeast Asia Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 61. Southeast Asia Healthcare Payer BPO Market Share by Type (2015-2020)
Table 62. Southeast Asia Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 63. Southeast Asia Healthcare Payer BPO Market Share by Application (2015-2020)
Table 64. India Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 65. India Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 66. India Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 67. India Healthcare Payer BPO Market Share by Type (2015-2020)
Table 68. India Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 69. India Healthcare Payer BPO Market Share by Application (2015-2020)
Table 70. Central & South America Key Players Healthcare Payer BPO Revenue (2019-2020) (Million US$)
Table 71. Central & South America Key Players Healthcare Payer BPO Market Share (2019-2020)
Table 72. Central & South America Healthcare Payer BPO Market Size by Type (2015-2020) (Million US$)
Table 73. Central & South America Healthcare Payer BPO Market Share by Type (2015-2020)
Table 74. Central & South America Healthcare Payer BPO Market Size by Application (2015-2020) (Million US$)
Table 75. Central & South America Healthcare Payer BPO Market Share by Application (2015-2020)
Table 76. Cognizant Company Details
Table 77. Cognizant Business Overview
Table 78. Cognizant Product
Table 79. Cognizant Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 80. Cognizant Recent Development
Table 81. Xerox Company Details
Table 82. Xerox Business Overview
Table 83. Xerox Product
Table 84. Xerox Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 85. Xerox Recent Development
Table 86. Accenture Company Details
Table 87. Accenture Business Overview
Table 88. Accenture Product
Table 89. Accenture Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 90. Accenture Recent Development
Table 91. Hinduja Global Solutions Company Details
Table 92. Hinduja Global Solutions Business Overview
Table 93. Hinduja Global Solutions Product
Table 94. Hinduja Global Solutions Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 95. Hinduja Global Solutions Recent Development
Table 96. Exlservice Company Details
Table 97. Exlservice Business Overview
Table 98. Exlservice Product
Table 99. Exlservice Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 100. Exlservice Recent Development
Table 101. HPE Company Details
Table 102. HPE Business Overview
Table 103. HPE Product
Table 104. HPE Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 105. HPE Recent Development
Table 106. HCL Technologies Company Details
Table 107. HCL Technologies Business Overview
Table 108. HCL Technologies Product
Table 109. HCL Technologies Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 110. HCL Technologies Recent Development
Table 111. Genpact Business Overview
Table 112. Genpact Product
Table 113. Genpact Company Details
Table 114. Genpact Revenue in Healthcare Payer BPO Business (2015-2020) (Million US$)
Table 115. Genpact Recent Development
Table 116. Research Programs/Design for This Report
Table 117. Key Data Information from Secondary Sources
Table 118. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Healthcare Payer BPO Market Share by Type: 2020 VS 2026
Figure 2. Claims Processing Services Features
Figure 3. Member Services Features
Figure 4. HR Services Features
Figure 5. Finance And Accounts Features
Figure 6. Global Healthcare Payer BPO Market Share by Application: 2020 VS 2026
Figure 7. Large hospitals Case Studies
Figure 8. Middle hospitals Case Studies
Figure 9. Pharmacy Case Studies
Figure 10. Insurance companies Case Studies
Figure 11. Healthcare Payer BPO Report Years Considered
Figure 12. Global Healthcare Payer BPO Market Size YoY Growth 2015-2026 (US$ Million)
Figure 13. Global Healthcare Payer BPO Market Share by Regions: 2020 VS 2026
Figure 14. Global Healthcare Payer BPO Market Share by Regions (2021-2026)
Figure 15. Porter's Five Forces Analysis
Figure 16. Global Healthcare Payer BPO Market Share by Players in 2019
Figure 17. Global Top Healthcare Payer BPO Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Healthcare Payer BPO as of 2019
Figure 18. The Top 10 and 5 Players Market Share by Healthcare Payer BPO Revenue in 2019
Figure 19. North America Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Europe Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. China Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Japan Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Southeast Asia Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. India Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Central & South America Healthcare Payer BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Bottom-up and Top-down Approaches for This Report
Figure 27. Data Triangulation
Figure 28. Key Executives Interviewed
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